Any exhibitor who pays the member rate for booth space must have an active ASTRA membership from the date of contracting through the show dates. If at any time, the exhibitor drops or fails to renew their membership where it is not active between those dates, the exhibitor will be invoiced and billed at the non-member booth rate and must remit payment as soon as possible, but no later than 30 days. Failure to remit payment for the difference between the member and non-member booth rate will result in the loss of booth space without refund of monies paid. In addition, it may impact your ability to exhibit at future ASTRA shows.
All cancellation requests must be submitted in writing. Written cancellations postmarked by January 31, 2019 will be charged a $150 processing fee. Written cancellations before April 1, 2019, but after January 31, 2019, are eligible for a refund of monies paid less a fee of 50% of the cost of the cancelled booth space plus a $150 processing fee. No refunds will be provided for cancellations April 1, 2019 or later. Cancellations received after May 1, 2019 are not eligible for any refunds and all priority points accrued by the company will be forfeited.